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Plug Me In's Next Chapter

Welcoming Kim Ratcliffe as Managing Director

Plug Me In announces the creation of a new Managing Director role and the appointment of Kim Ratcliffe, who will step into the position from 3rd June 2024.

Through rapid expansion, Plug Me In is a leading UK installer of smart energy infrastructure. Established as an electric vehicle (EV) charge point installer, the business has since advanced into heat pump technology, offering a range of clean energy solutions for homes and businesses. From homeowners and housing developers seeking efficient heating options, to business owners and managers looking to electrify their fleets, Plug Me In has the solution. The EV chargepoint installation partner of choice for British Gas, Scottish Power, and other trusted household names, Plug Me In’s nationwide, in-house team of experts offer fuss-free and friendly service.


With an innovative approach to the sector, Plug Me In strives to smooth the journey to smarter energy for its customers. On the commercial side, this includes unique offerings such as charging-as-a-service and heat-as-a-service, propositions which have been pivotal in its journey. The offerings have helped accelerate the company’s growth and shape its identity as a trailblazer in the clean energy sector, underpinned by its mission of ‘Smarter Energy for All’ as part of the Calisen Group.


Looking ahead, Plug Me In will continue its journey of innovation and growth, with further expansion plans in the pipeline as the business continues to grow at speed. To accelerate this journey and support the existing leadership team, a new Managing Director position has been created. Kim Ratcliffe has been appointed to step into the role, joining the business in June.


Having held positions at Vodafone, TalkTalk, and British Gas, Kim brings a track record of transformative leadership and expansion. At Hive, she led Global Customer Operations, overseeing its growth across Europe and into the U.S.. During her tenure as Chief Operating Officer at Water Plus and later HomeServe, Kim led transformation programs which revolutionised its business operations in the UK and North America.


As Managing Director, Kim will play a pivotal role in steering Plug Me In’s growth and expansion. With a proven ability to drive change and foster innovation, she has been selected for her strategic planning, operational excellence, and business acumen. She will work alongside the existing leadership team to find and deliver smarter energy solutions, propelling the business and its customers ever closer to its goal of net zero.


Sean Latus, CEO, comments: “Plug Me In’s success story has never been just about numbers; it's about pioneering innovative solutions that drive us towards our vision of a smarter, more sustainable future for all. With her incredible track record of innovation and expansion, Kim is the obvious choice for the Managing Director position. We’re lucky to have her, and I have no doubt that her transformative leadership will be intrinsic in Plug Me In’s future success.


Kim Ratcliffe, incoming Managing Director, adds: “Plug Me In already has an impressive reputation and record of significant growth. Operating in such an essential sector and with such monumental potential, I’m excited to be part of its journey. The work it does to make clean energy more accessible and available at scale is essential, both for this generation and for the generations to come.”